GENERAL
The use of the website and services of www.MiandMa.gr by the visitor / user presupposes his unconditional agreement with the following terms and conditions, which apply to all the content included in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and their content. The visitor / user is kindly requested to check the content of the terms and conditions for possible updates. The continued use of www.MiandMa.gr even after any updates means the unconditional acceptance of these terms by the visitor / user.
GENERAL TERMS
The website www.MiandMa.gr is the official online store of Mandilara Aikaterini (Tax Identification Number 041266421, Tax Office of NAXOS), with activity the “Trade of clothes and Accessories”. The headquarters of the store is located in Naxos, Papavassiliou Street, PC 84300. The primary purpose of Mandilara Aikaterini is to provide the best possible service to our customers. This e-shop enables both our customers and all internet users to be informed immediately about the products offered by our store, as well as to make their purchases electronically.
INTELLECTUAL PROPERTY
Copyright and Trademark All design of the website, its text, graphics, selection and settings, is the property of Mandilara Aikaterini and is its Copyright. All rights reserved, any text or image bearing the Mandilara Aikaterini symbols are trademarks or registered trademarks and are used herein with the permission of their respective owners.
PERSONAL DATA PROTECTION
GENERAL
The company with the name Mandilara Aikaterini, is responsible for the processing of personal data of the visitor / registered user and controls the processing of his data on the web pages of services www.MiandMa.gr. Mandilara Aikaterini informs the visitor / registered user-client and the visitor / registered user-client acknowledges that he is aware of the following:
3.1.a For the processing of its data as described below, Mandilara Aikaterini relies on the following legal bases: • Execution of contract: In order to achieve the purposes of this contract, ie the visitor / registered user-customer can complete his orders at www.MiandMa .gr it is necessary to process the personal data provided by the visitor / registered user-customer during the registration and registration of his order in the order registration form and the recording of his transactions. The purpose of this basic data processing is the completion of the specific order, the communication with the user-customer and the sending of informational messages regarding the stages of the processing of the order, the provision of clarifications related to the order and in general the information about purchases carry out the delivery of the order at the place of choice of the customer, the confirmation and identification of the customer in any necessary case and the information about the existing stock at www.MiandMa.gr.
Mandilara Aikaterini also reserves the right to regularly inform the member through telephone communication, mail, e-mail, mobile phone message (SMS) or any other means of communication in his contact details, which were legally acquired, by registering at www.MiandMa. gr for its products and services in the context of their transactional relationship (article 11 par. 3 of law 3471/2006) and if the member does not object to this communication. This information may include information about its products and / or offers and / or contests, communication to conduct research to improve the products and services provided to its members as well as other promotional activities and to serve similar purposes.
• Legal interests: Some form of processing of personal data is necessary to improve the services of Mandilara Aikaterini. (processing of statistical and non-identifiable data), the detection of fraud or misuse by the member as well as the safeguarding of the legal interests of Mandilara Aikaterini
• Consent: The registered customer-client is required to give his specific, clear and free consent to the personalized analysis of the consumer customer-registered consumer behavior in order to send him commercial communication with personalized offers for Mandilara products or services Aikaterini according to his preferences with or without human intervention so that the registered user-client can receive personalized updates and offers from Mandilara Aikaterini that will best suit his profile and preferences.
3.1.b. The member has the right but also the obligation to access, correct and update his personal data and must notify as soon as possible to Mandilara Aikaterini:
• any update in the personal data he has declared by registering in the online store of Mandilara Aikaterini for the better service of the member
• for MiandMa members who make purchases at www.MiandMa.gr the terms of the Program apply (https://www.MiandMa.gr/terms-and-conditions/)
3.2 Processing and type of personal data – Visitor / registered user rights
a) Processing of Personal Data: Mandilara Aikaterini will process the personal data of the visitor / registered user-client, as they are declared by him during the creation of his account and in his order in the data entry form, in order to complete his specific order through him. our online store. Furthermore, if the visitor / registered user has given his / her consent, Mandilara Aikaterini will be able to process his / her personal data for sending commercial informative and promotional messages and / or for compiling a customer’s customer profile and improving management. of its clientele and the operation of its online store www.MiandMa.gr.
Mandilara Aikaterini will process the personal data of the visitor / registered user-customer, as they are declared by him during the creation of his account and in his order in the data entry form, in order to complete his specific order through the online store. The user / customer has the option to choose 2 ways in order to complete an online order and declare his personal data:
1. As a visitor: In this case the personal data of the visitor / customer will be kept in the files of Mandilara Aikaterini for thirty (30) days from the completion and delivery of the specific order and their processing will concern exclusively the execution of the sales contract. from distance. However, the data that proves the realization of the transaction will be kept for tax purposes (invoice document). Only if the visitor gives his relevant consent at the completion of his order, Mandilara Aikaterini will be able to process his personal data for sending commercial information and promotional messages and / or for the preparation of a customer’s customer profile and improvement. the management of its clientele and the operation of its online store www.MiandMa.gr.
2. As a registered user of the online store: In this case the customer / user has created a user account in the online store and his personal data will be stored in the company files until he requests their deletion. The user / customer can at any time change or correct his data by logging in to his account at www.MiandMa.gr (login) with his e-mail and password.
b) Personal Data Types
b.1) Basic editing
In particular, the personal data that must be provided by each visitor / registered user-customer in order to carry out any transaction through the online store (www.MiandMa.gr) of Mandilara Aikaterini and to place orders for the company’s products are the following:
- the full name
- the shipping address of the products
- the billing address of the order (in case it is different from the shipping address)
- invoicing details (in case payment by invoice has been selected)
- the number of a contact telephone
- the e-mail address of the customer.
The type of personal data processed by Mandilara Aikaterini for the purpose of processing are the following:
- For the execution of the contract (that is, so that the visitor / registered user-client can complete his orders at www.MiandMa.gr:
- the full name
- the shipping address of the products
- the billing address of the order (in case it is different from the shipping address)
- invoicing details (in case payment by invoice has been selected)
- the number of a contact telephone
- the e-mail address of the user / customer
products purchased - order history
- For the execution of the contract (that is, so that the visitor / registered user-client can complete his orders at www.MiandMa.gr:
The visitor / registered user is informed that the provision of the above mandatory personal data as well as the details of his transactions are necessary and constitute a prerequisite for the correct execution of the order contract and delivery of products and services. For this reason the consent of the user-client is not required for this specific processing.
- In case of request for delivery of products to a third party other than the visitor / registered user, the latter acknowledges that he will have the full responsibility for the information and full consent of the person designated as the recipient, for the disclosure of his personal data. to Mandilara Aikaterini for the sole purpose of delivering to it, the relevant products and assumes full responsibility for any claims of this person against Mandilara Aikaterini. Credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the partner company (Alpha e-Commerce of Alpha Bank) that has undertaken the routing of the cards.
- The visitor and the registered user-customer are also informed that for the communication of Mandilara Aikaterini with him, in the context of article 11 par. 3 of law 3471/2006, he processes the communication data that he has declared. Also, when sent via SMS / viber / email etc. to the registered user-client updates for changes in the terms of use of www.MiandMa.gr with hyperlink (link), it is possible to record the IP address of the electronic device (mobile, tablet , computer, etc.) to prove that the member has received the update.
c) Data Recipients: For the data necessary to serve each of the above processing purposes and within the responsibilities of each recipient, the recipients of the registered user-client data are or may be:
- The competent employees of Mandilara Aikaterini
- The tax authorities and the banking authorities in case of relevant control
When registering, accessing and / or processing the personal data of the member, the employees and members of Mandilara Aikaterini fully comply with the provisions of the European General Regulation 2016/679 on Data Protection as well as with the current Greek legislation and case law on protection personal data. Mandilara Aikaterini demands from its employees, the maintainers of its website, as well as its third party partners to take all the necessary technical and organizational measures (including the appropriate policies and procedures to prevent the disclosure of the personal data of the visitors / registered users -customers who process and have and implement procedures for the management and processing of personal data in a lawful manner and protect them in accordance with the GDPR).
d) Data subject rights: Each registered user-client, as a data subject, can exercise his rights at any time, as provided in the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and in particular Articles 12 to 23 thereof and national law and in particular:
- the right to information and access to data processed by Mandilara Aikaterini
- the right to restrict the processing of his data,
- the right to correct or delete part or all (right to forget) of his personal data,
- the right to object, ie to object to the processing of his personal data, and
- the right to the portability of its data.
The customer can exercise the above rights as follows:
For the right / obligation to access and correct / complete personal data, the company provides the opportunity to registered users-customers of www.MiandMa.gr to view, correct / fill in their personal data through their personal account at www.MiandMa .gr in the menu “My account”.
The customer has the right to revoke his consent at any time and for any processing of his personal data is performed based on his consent, without prejudice to the legality of the processing based on the consent before its revocation. Withdrawal of consent can be done from his personal account at www.MiandMa.gr in the menu “Personal Data Management” or by sending an e-mail to the email address info@MiandMa.gr
In case of exercise of one of the above mentioned rights of the registered user-client, Mandilara Aikaterini will take every possible measure for the satisfaction of the request within (1) one month from its submission. In this case, the registered user-client is informed that the minimum necessary from his personal data will be kept, in order to safeguard the legal interests of Mandilara Aikaterini
The deletion of the registered user-client of www.MiandMa.gr can be done by sending a message to info@MiandMa.gr.
e) Retention Time of Personal Data: The data of the visitor-customer will be maintained and processed by Mandilara Aikaterini until the completion of his specific order. The data of the registered user-client will be kept and processed until the registered user-client requests the deletion of his account or, for all the processing of his data based on his consent, until he declares the withdrawal of his consent for the purposes of provision of the services of Mandilara Aikaterini. Nevertheless, some necessary personal data concerning his business relationship with Mandilara Aikaterini as well as the information, consent and withdrawal of the member’s consent for the processing of his data may remain as information for the registered user-client to ensure its proof. the legality of the processing of his data by Mandilara Aikaterini and the safeguarding of the legal claims of the parties.
f) Special Category Data: The member is informed that Mandilara Aikaterini does not collect or require the disclosure of sensitive personal data (special category data) for the needs of www.MiandMa.gr.
Cookies
We use cookies on our site.
Mandilara Aikaterini adheres to a strict policy for the protection of the privacy of the visitors of the website www.MiandMa.gr. With this note we provide you with more information on how we use “cookies” as well as other automated means in order to collect specific information about the visitors of our websites, such as the number of visitors to our websites as well as our most visited websites. , via any browser and device used. By gathering this information, we learn how to better tailor our websites and our advertising to visitors.
Cookies and other Automated Means for Data Collection
Cookies are small text files that are stored on each of your devices using any browser, whenever you visit a website. We may use cookies to inform us, for example, if you have visited our website in the past or if you are a new visitor and to help us identify its features.
our website, which you may be more interested in. Cookies can enhance your online experience by storing your preferences as you visit a specific website.
IP addresses and URLs
An IP address is a unique identifier used by certain electronic devices to locate and communicate with each other over the Internet. When you visit our websites, we can see the IP address of the device you used to connect to the Internet. We use this information in order to determine the general geographical location of the device and to understand from which geographical areas the visitors of our website come. We may use this information to change the way our website is presented in order to improve your visit. The URL (Uniform Resource Locator) is a unique locator or address for each media on the web and is essentially the address of the website you are visiting. We will use this information to see which websites have traffic as well as the way you navigate our website.
What cookies do we use?
On our websites we use the following cookies:
Absolutely necessary cookies
The absolutely necessary cookies are essential for the proper functioning of the website, they allow you to browse and use its functions, such as access to safe areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we can not offer effective operation of our website.
Performance and analysis cookies
These cookies collect information about how visitors use the site, which pages they visit most often, and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website and allow us to collect information about the use you make of our websites, including the content you select when you browse our websites, in order to measure the effectiveness and interaction of consumers with website as well as improve our pages over time. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our websites.
Ex: https: //developers.google.com/analytics/devguides/collection/analyticsjs
SECURITY
SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (websites) to network users and for the encryption of data between network users and web servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information when transmitted. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.
In addition, personal security is the password you give when you become a member of www.MiandMa.gr. In order to present any of your personal information, the username and password must first be given. For this reason, you must keep these items safe so that they do not fall into the hands of others. We also advise you to create a password using symbols along with alphanumeric characters.
Finally, it should be reminded that the credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the partner company (Alpha e-Commerce of Alpha Bank) that has undertaken the routing of the cards.
All transactions you make through www.MiandMa.gr are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales.
PRODUCTS - AVAILABILITY - FEATURES
The products available for sale, their characteristics, prices and available stock, are located at www.MiandMa.gr and are accessible to all. Users can search for more information about each product by clicking on the product icon.
Mandilara Aikaterini guarantees the timely information of the customers about the availability or not of the products, but does not bear any responsibility for their availability.
Mandilara Aikaterini makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other product feature is beyond the usual and reasonable.
The prices of the products available through the website www.MiandMa.gr correspond to the current prices that are valid in the physical stores with the brand name MiandMa, of Mandilara Aikaterini. At specific intervals there is the possibility of making special offers and discounts, as part of the company’s promotional activities, which will apply only to certain products and only to purchases through the website www.MiandMa.gr.
The prices listed in the relevant catalogs under each product include VAT (24%). The online store www.MiandMa.gr of Mandilara Aikaterini reserves the right to adjust prices without having to inform the customer public.
PRODUCT ORDER AND CUSTOMER PROTECTION
Orders through the online store www.miandma.gr are concluding contracts for distance selling, which are governed by the legal framework of Law 2251/1994 (as it is valid today) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A ‘116 / 16.05.2003) and Decision 31619 Government Gazette 969 / 22.3.2017 as well as the adaptation of Greek legislation to Directive 2011/83 / EU of the European Parliament and of the Council of 25 October 2011, on consumer rights, amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council Council, published in the Official Journal of the European Union, number L 304 of 22.11.2011 as it entered into force on 13/06/2014.
The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. Mandilara Aikaterini., Reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.